In this case we assume you have enabled the Spam Box option in cPanel, SpamAssassin. From this point on all emails identified as spam will be moved to a separate folder for each email account.
In order to retrieve the emails from the spam box for your email account myaccount@mydomain.com, follow these steps:
- Open your mail client.
- Create a new mail account duplicating all settings for the original myaccount@mydomain.com. When specifying the account's username, specify: yaccount@mydomain.com/spam
- Check / Download the mail for the newly created email myaccount@mydomain.com/spam.
Note to substitute myaccount@mydomain.com with your account's details.
